sassa operating hours during lockdown 2023-2024
sassa operating hours during lockdown 2023-2024
The South African Social Security Agency (SASSA) is responsible for providing social assistance to those who are unable to support themselves. This includes various types of grants, such as child support grants, disability grants, and old age pensions. During the COVID-19 lockdown, SASSA has had to adjust their operating hours in order to comply with health and safety regulations and reduce the risk of spreading the virus.
- SASSA has remained open during the lockdown, but with reduced operating hours. The agency's offices are open Monday to Friday from 8am to 3:30pm, with the exception of public holidays. However, members of the public are encouraged to limit their visits to SASSA offices and make use of online and telephonic services as much as possible. This is in order to reduce the risk of spreading COVID-19 and ensure that SASSA can continue to provide essential services to those who need them.
- SASSA has also implemented a number of measures to ensure the safety of staff and clients during the lockdown. These include providing hand sanitiser at all offices, ensuring that staff wear masks and practice social distancing, and limiting the number of clients who can enter the office at any one time. Clients are also required to wear masks and practice social distancing while in the office.
- In addition to their physical offices, SASSA has also expanded their online and telephonic services during the lockdown. Clients can apply for grants, check the status of their applications, and update their details using SASSA's online portal. The agency has also set up a dedicated call centre to assist clients with their queries and provide support during the lockdown.
- It is important to note that while SASSA has remained open during the lockdown, some of their services may be delayed due to the reduced operating hours and increased demand. Clients are encouraged to be patient and understanding during this time, and to make use of online and telephonic services where possible in order to reduce the risk of spreading COVID-19.
- Overall, SASSA has adapted well to the challenges of the COVID-19 lockdown and continues to provide essential services to those who need them. By implementing strict health and safety measures, expanding their online and telephonic services, and reducing their operating hours, SASSA has been able to provide assistance to those in need while prioritising the safety of their staff and clients.
SOCIAL GRANTS
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Care Dependency Grant
Child Support Grant
Disability Grant
Foster Child Grant
Grant-In-Aid
Older Persons Grant
Social Relief of Distress
War Veterans Grant
Visit the SRD website at
- Email: srd@sassa.gov.za
- USSD: *134*7737#
RELATED LINKS
Click here for more info on SASSA
For more information on Sassa, click here