Learning Consultant-IV


Learning Consultant-IV

Learning Consultant-IV

Primary Location Rancho Cucamonga, California
Job Number 1141950
Date posted 12/20/2022

Description:Reporting to the Learning Management and Administration Manager the primary responsibilities of the Learning Management & Administration Quality Consultant are as follows:

Role in Summary

·Assemble and implement HPPSA COE Learning Quality Standards and Best Practices to be consistently applied across all training areas supporting the various lines of business.
·Conduct standardized internal peer audits to gauge learning quality and effectiveness in partnership with COE L&D LOB Leaders.
·Applies human performance improvement principles and consults with business unit management and L&D management to improve business performance

Essential Functions

·Determine and prioritize key short- and long-range learning quality standards and best practices in alignment with COE L&D strategic goals and service culture.
·Design an L&D COE training index scorecard and evaluate training delivery to ensure consistent quality across modalities and line of business programs.
·Facilitate a professional learning excellence group to foster cross-functional peer collaboration and showcase learning excellence successes
·Support and serve as a consultant to all levels of COE management and teams, as well as those pursuing and managing any relevant certifications.
·Research and share emerging trends in learning methods, adult learning theory, and innovation.
·Conducts needs analysis and evaluation of  the effectiveness of learning solutions
·Focus on the robust root cause analysis in identifying and implementing lasting solutions

Responsible for a full range of learning and development activities for instructor-led and web-based training and learning programs. Conducts needs assessments, designs and develops curriculums/instructional plans, delivers training, evaluates training programs for effectiveness, and consults on a broad array of learning and development issues. Advises on appropriate instructional technologies, including e-learning/web-based formats.Learning Consultant-IV


Essential Functions:

Needs assessment:

Conducts complex needs assessments for individuals and teams and may provide on-going analysis of learning programs across a broad spectrum of positions.


Instructional design & development:

Designs and develops complex course curricula and related content and materials. May oversee development of curricula or programs by other learning consultants in support of an assigned functional area. May evaluate and identify necessary improvements to existing Training programs or curricula by other learning consultants.


Training delivery:

Delivers and facilitates professional-level programs for employees and management.


Program evaluation:

Evaluates complex training programs for effectiveness and desired outcomes and utilizes feedback to initiate changes, refinements and improvements.



Determines and prioritizes key short and long-range learning goals and objectives in alignment with company/regional strategic goals and direction. Researches emerging trends in learning Methods. Coaches, mentors, supports and serves as a consultant to all levels of management and teams to ensure success.


• Provides leadership and support to associate and intermediate-level training consultants. May be responsible for leadership of learning/instructional design projects.

• The above areas may be executed in an e-learning environment. May also apply to the need for general learning and development background to compliment


Read also employees expected conduct for this job


Basic Qualifications:


• Minimum eight (8) years of progressive experience in learning, instructional design, instructional delivery, instructional technology, or

e-learning applications required.


• Bachelor's degree with an emphasis in human resources, training, e-learning, training/learning technology, education, or a related field

OR four (4) years of experience in a directly related field is required.

• High School Diploma or General Education Development (GED) required.

License, Certification, Registration

• N/A.



Additional Requirements:

• Demonstrated extensive knowledge of business operations, management practices and principles, and human resources management trends and practices.

• Thorough knowledge of policies, practices and systems.

• Complete understanding and application of principles, concepts, practices, and standards.

• Full knowledge of industry practices.

• Broad application of principles, theories, and concepts in applicable discipline, plus working knowledge of other related fields.

• Proficient in the use of word processing, spreadsheets & scheduling software.

• Must be able to work in a Labor/Management Partnership environment.



Preferred Qualifications:

*Proven commitment to excellence
*Ability to effectively communicate with all levels of management and staff
*Self-directed with an ability to work well with minimal supervision in a fast-paced environment while managing multiple, competing priorities
*Certification in a human performance improvement model framework

• Minimum twelve (12) years of progressive experience in learning, instructional design, instructional delivery, instructional technology, or e-learning applications preferred.

• Health care experience preferred.

• Master's degree with an emphasis in human resources, training, e-learning, training/learning technology, education, or a related field OR two (2) years of experience in a directly related field preferred.

Primary Location: California, Rancho Cucamonga, Empire Corporate Plaza
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: NUE-PO-01|NUE| Non-Union Employee
Job Level: Individual Contributor
Department: Po/Ho Corp – National PBCK Admin – 0315
Travel: Yes, 10 % of the Time


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