Manager, Learning & Development


Manager, Learning & Development

Manager, Learning & Development

Primary Location Rancho Cucamonga, California
Job Number1141952
Date posted 12/20/2022
Under the direction of, and reporting to the HPPSA L&D Instructional Design Leader, the Instructional  Design Manager will help define, design, develop, and implement the HPPSA L&D COEs Instructional Design strategy to promote and achieve HPPSA goals and objectives.

Primary Responsibilities:

Specific job functions and responsibilities include, but are not limited to the following:

Analysis and Planning

•Support the creation of a comprehensive instructional design plan for HPPSA that is in line with the training strategy and explains how implementation will support the goals and objectives of HPPSA.

• Evaluate the efficacy, efficiency, and quality of instructional design and delivery across all supported areas.


Team Management

Manage a small group of instructional designers that are in charge of overseeing the entire process of developing an instructional program, from identifying needs to analysis, design, and development to measurement and effect evaluation.

•Guide, mentor, and support staff engaged in initiatives and activities related to instructional design

•Invest in people and manage them to get the best results.


Content Design and Innovative Development

oversee the creation of course curricula, as well as the content and materials that go with them

•Supervise the instructional design requirements related with upgrades, system and process changes in collaboration with the Training LoB Manager, Technical Documentation, and Technology Partners.

•Support new ideas and best practices to produce and distribute information that exhibits the effectiveness and integrity of training.

•Review materials on a regular basis and offer coaching and comments to help them get better and ensure high-quality learning resources.


Evaluation & Reporting

•Monitor skills and performance areas to spot skill gaps, performance risks, and improvement opportunities.

•Utilize a defined set of measurements and reporting to clearly convey the development and worth of instructional design outputs on a regular basis.


Instructional Design Agility

•Ensure certain availability of resources required to successfully complete the purpose of instructional design


Collarborations and Communication


•Promote and preserve fruitful relationships with relevant LOB Operations customers and stakeholders.

•Make sure there is frequent, easy, and effective communication between the instructional design team and stakeholders regarding the project's status and how instructional design requirements are addressed in the design of the solution.


Oversees the planning, creation, execution, and evaluation of training and development programs for firm management and employees. identifies the company's training needs for interpersonal and communication skills, first-line supervisory and managerial development, and other related topics. creates and/or approves the materials, techniques, and training programs for staff training; they may also run courses. creates techniques for assessing program effectiveness. Development and implementation of programs like new employee orientation, performance management, and/or organizational development training are examples of typical duties. chooses, trains, and assesses staff to make that the role is carried out effectively.



Significant Duties:

Conducts requirements analyses, creates appropriate programs, includes the creation of aids and materials, and manages the organization's training through a variety of training programs.


executes strategies, procedures, and programs to address training needs and issues after analyzing and determining the need for training.


Establishes procedures and suggests modifications to operational policies that have an immediate impact on the function.


approves and/or creates manuals, aids, procedures, and training materials.


supervises or leads unique training sessions for particular teams of an organization's personnel.


oversees the supply and location of the training.


When creating and carrying out training programs, you may enter into contracts with outside providers. Organizes employee involvement in vendor training at other companies.

oversees and assesses the infrastructure of the training department as well as the performance of the trainers.


coordinates higher-level evaluations to ascertain how training/development interventions will affect business.


Read also employees expected conduct for this job


Basic Qualifications:
  • Minimum two (2) years of management experience.
  • Minimum five (5) years of training experience.
  • Bachelor's degree in human resources/education or related field OR four (4) years of experience in a directly related field.
  • High School Diploma or General Education Development (GED) is required.
License, Certification, Registration
  • N/A


Additional Requirements:
  • Requires full knowledge of training and working knowledge of another functional area.
  • Must be able to work in a Labor/Management Partnership environment.
Preferred Qualifications:
•Proven commitment to excellence and service
•Proven leadership and management capability and experience
•Knowledge of core learning theories, best-practice approaches, current trends, and associations and sources of new information in the learning and development space
•Ability to work well with minimal supervision in a fast-paced environment while managing multiple priorities
Primary Location: California, Rancho Cucamonga, Empire Corporate Plaza
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: NUE-PO-01|NUE| Non-Union Employee
Job Level: Manager with Direct Reports
Department: Po/Ho Corp – National PBCK Admin – 0315
Travel: Yes, 10 % of the Time

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