sassa queries 2023-2024
sassa queries 2023-2024
SASSA (South African Social Security Agency) receives a large number of queries from beneficiaries regarding their social grant applications, payments, and other related matters. SASSA has established various channels through which beneficiaries can raise queries and receive assistance.
- One of the most common ways to raise a query with SASSA is through their toll-free number, 0800 60 10 11. Beneficiaries can call this number to speak to a SASSA official who will assist them with their query. However, beneficiaries should be aware that the lines may be busy, and they may experience long waiting times before they are connected to an official.
- Another way to raise a query with SASSA is through their online platforms. SASSA has an online portal where beneficiaries can access information about their social grant applications and payments. Beneficiaries can log in to the portal using their ID number and password and access information about their grant payments and other details.
- SASSA also has a Facebook page and a Twitter account, where beneficiaries can send direct messages with their queries. SASSA officials are available to respond to queries and provide assistance through these channels.
- Beneficiaries can also visit their local SASSA office to raise a query in person. SASSA officials are available to assist beneficiaries with their queries and provide them with the necessary information and assistance. It is important for beneficiaries to bring all relevant documents and identification when visiting a SASSA office to ensure that their query can be addressed efficiently.
- SASSA also has mobile units that travel to remote areas to provide beneficiaries with access to SASSA services. Beneficiaries can raise their queries with the SASSA officials on the mobile units and receive assistance with their social grant applications and payments.
- To ensure that queries are addressed efficiently and effectively, beneficiaries should provide all relevant information and documentation when raising a query with SASSA. It is also important for beneficiaries to be patient when waiting for a response and to follow up if they have not received a satisfactory response to their query.
In conclusion, SASSA provides various channels through which beneficiaries can raise queries and receive assistance with their social grant applications and payments. These include the toll-free number, online platforms, social media, local SASSA offices, and mobile units. Beneficiaries should provide all relevant information and documentation when raising a query and be patient when waiting for a response. SASSA officials are available to provide assistance and address any concerns that beneficiaries may have.
SOCIAL GRANTS
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Care Dependency Grant
Child Support Grant
Disability Grant
Foster Child Grant
Grant-In-Aid
Older Persons Grant
Social Relief of Distress
War Veterans Grant
Visit the SRD website at
- Email: srd@sassa.gov.za
- USSD: *134*7737#
RELATED LINKS
Click here for more info on SASSA
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