The South African Social Security Agency (SASSA) has recently launched a new service on WhatsApp to help beneficiaries access information and services more easily. The WhatsApp service is part of SASSA's ongoing efforts to improve access to its services and to make it easier for beneficiaries to get the help they need.

• To use the SASSA WhatsApp service, simply save the SASSA WhatsApp number (+27 60 012 3456) on your phone and send a message to the number to start a conversation. The service is available 24/7, and you can use it to get information about your grant status, payment dates, and other services offered by SASSA.
• The WhatsApp service is designed to be user-friendly and easy to use. Once you have sent a message to the SASSA WhatsApp number, you will receive a response with a list of options to choose from. You can select the option that best describes the service you need, such as checking your grant status or updating your personal information.
• One of the advantages of using the SASSA WhatsApp service is that it can save you time and effort. Instead of having to visit a SASSA office or call the SASSA helpline, you can get the information you need quickly and easily through WhatsApp. This can be especially helpful for those who may have difficulty traveling to a SASSA office or have limited access to a phone.
• It's important to note that the SASSA WhatsApp service is not intended to replace other SASSA services, such as the SASSA website or the SASSA helpline. If you have a complex query or issue that cannot be resolved through WhatsApp, you may need to visit a SASSA office or call the helpline for assistance.
• Overall, the SASSA WhatsApp service is a useful tool for beneficiaries who need quick and easy access to information and services. If you are a SASSA beneficiary, it's worth saving the SASSA WhatsApp number on your phone and giving the service a try to see how it can help you.