Account Management II

Account Management II

Account Management II

Primary Location Renton, Washington

Job Number 1134828

Date posted 11/30/2022

Description:

In order to meet membership, revenue, and margin goals for the assigned book of business, you are in charge of maintaining and growing membership as well as selling new goods and services to existing customers. develops and implements a business strategy that puts KP in a position to take advantage of opportunities across our book of business. creates and carries out marketing, financial, and business-book strategies that strengthen Kaiser Permanente's position in the marketplace. oversees the work of account teams and account support to make sure that efficient sales tactics are carried out. creates strategic alliances to enhance account growth.

Significant Duties:

creates and implements account and/or book of business strategies to make sure that the objectives for each book are met.

creates open enrollment plans to meet growth objectives.

meets or surpasses predetermined retention and expansion goals for current customers in a predetermined book of business.

ensures that the organization is in a competitive position to guarantee maximum membership growth and to guard against losses.

Utilizes price and goods to foresee and generate growth opportunities, including the efficient use of revenue investment money or other non-traditional choices to support business goals.

discovers, seizes, and closes cross-selling possibilities.

analyzes and strengthens a group's risk posture.

develops an Open Enrollment engagement strategy and 365 tactics to meet growth objectives.

Develops and implements territory and account management sales plans and strategies in collaboration with stakeholders.

identifies and prioritizes target accounts and agencies, creates detailed account strategies, and controls daily operations to meet account objectives.

effectively handles all administrative tasks, discussions, and client presentations involved in the regional renewal process.

obtains, makes use of, and thoroughly analyzes crucial competition data for management promptly to enable achieving targeted account results.

studies current market trends and those of the competition while applying market information to account planning procedures.

Finds and coordinates marketing, managerial, and technical resources to meet the goals of the current account sales plan.

Offers a variety of custom solutions that are tailored to satisfy the diverse needs of all constituencies in order to recommend and discuss the strategy and modifications with consumers.

collaborates with the manager or sales executives to keep good ties with external stakeholders.

creates and maintains channel and/or broker partnerships to expand business opportunities.

Engages customers and/or channels continuously to understand KPs from the perspective of the customers and strategically aligns our capabilities to meet their demands.

Ensures that the account information on the internal sales tracking system is up-to-date, accurate, and complete (s).

Strategic document preparation and measuring goal-related progress in Sales Connect are examples of internal labor.

develops and implements training sessions and demonstrations to show employers, brokers, and/or agency contacts how to get the most out of KP internet resources.

Read also employees expected conduct for this job

Minimum requirements:

Three (3) years of marketing, business development, or relationship management expertise, preferably in the B2B sector.
Minimum three (3) years of experience with workers compensation procedures, goods, and contracts, if occupational health.
Four (4) years of experience in marketing, business development, and/or managing business-to-business connections OR a bachelor's degree in marketing, finance, business administration, or a similar field.
If Workplace Health: Four (4) years of business development, risk management, or insurance experience OR a bachelor's degree in finance, business administration, nursing, or risk management and/or insurance.
demonstrated success in achieving specific corporate goals.
strong communication and problem-solving skills, and the capacity to handle difficult situations.

strong technical and analytical skills, including knowledge of using client databases and Microsoft Office to create client presentations.
effective written and vocal communication abilities.
excellent communication, presentation, and persuading skills
competent account management abilities.
excellent phone abilities for customer service.
Being able to multitask in a hectic atmosphere and picking up important information quickly.
teamwork as a working method.
When it comes to workers' compensation services, rules, and procedures, occupational health professionals with this expertise are highly sought after.
In the case of occupational health: practical knowledge and expertise in employee group benefits.
If occupational health, understanding of present and future trends as well as modifications to laws and regulations.

Preferred Qualifications:
  • Two (2) years of experience in sales, account management or health plan administration in health care industry.
  • Two (2) years of experience in underwriting processes, healthcare products and contracts.
  • Background experience in brokerage/consultant, insurance carrier, TPA, or benefits administration provides an advantage.
Primary Location: Washington,Renton,Renton Administration – Baker
Scheduled Weekly Hours: 40
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 08:00 AM
Working Hours End: 05:00 PM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: NUE-WA-04|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Renton Admin Baker – Grp Rltn-Sales-Lrg Grps Div Ii – 1130
Travel: No

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