Employee Relations Investigator V
To maintain a balance between professional standards of practice, high standards of patient care, and the demands of the Behavioral Health Services Clinic, manage one’s own caseload and work schedule. Be mindful of the demand for services and manage your caseload to adhere to access standards. In accordance with department priorities, schedule workload and see customers within response times that have been defined as department standards. meet the productivity goals set by the department.
Keep cordial, ethical, and professional working relationships with KFHPW personnel. Respect, dependability, adaptability, initiative, and follow-through should all be displayed when interacting with clients and coworkers. As a member of a multidisciplinary team, collaborate effectively.
Utilize all KFHPW online clinical and administrative technologies to their full potential.
- Builds relationships with cross-functional stakeholders, communicates information and offers guidance to advance projects, influences team members within the assigned units listen to, responds to, seeks, and addresses performance feedback, adapts to conflicting demands, and takes on new responsibilities. Practices self-leadership and encourages learning in others by giving feedback to others, including upward feedback to leadership, and mentoring junior team members.
- Carries out or supervises business-specific projects by using in-depth subject-matter expertise; encourages adherence to all procedures and policies; creates work plans to meet business priorities and deadlines; chooses and implements processes and methodologies; coordinates and delegated resources to achieve organizational goals; collaborates both internally and externally to reach sound business decisions; resolving complicated issues; elevating concerns or risks as necessary; tracking results; identifying and seizing improvement possibilities, and assessing other people’s suggestions.
- Coordinates the gathering and analysis of quantitative and qualitative data; conducts interviews; and makes recommendations based on investigation findings. They also conduct research on important business issues, identify potential next steps, and fully document their findings. They also provide updates to HR and business leadership and evaluate and recommend corrective action plans for allegations that are substantiated.
- Performs reporting of Company employee data by developing and disseminating reports and analyses, designing and implementing new reports, aligning reports with business and HR needs, influencing the development of database technologies to track key data (such as case management, and investigation status), and gaining support from stakeholders. Employee Relations Investigator V
- Conducts employee relations training and assistance activities that are in line with KP’s performance management strategy and procedures. This is done by consulting with business and human resources leaders, conducting research, and offering data-driven advice and assistance on laws governing employment at the state and federal levels.
- By leading analyses on regulatory impacts, reporting and escalating non-compliance to relevant parties, identifying solutions for problems and concerns, and supervising and providing advice on the implementation of designated changes, one can monitor and interpret complex regulatory changes (such as policies, procedures, federal and state laws).
- Provides guidance to managers on employee management, discipline, and a variety of other topics to business line stakeholders by researching, identifying, and analyzing issues; conducting research; coordinating problem resolution; staying up to date with and interpreting policies and regulations; influencing and providing input to the development of policies in partnership with cross-functional leadership.
- Minimum two (2) years experience in a leadership role with or without direct reports.
- Bachelor’s degree in Human Resources, Business, Social/Behavioral Science, Education, Public Administration, Liberal Arts, or related field.
- Minimum of seven (7) years experience in HR consulting, including at least 5 years in employee and/or labor relations.
- Additional equivalent work experience in a directly related field may be substituted for the degree requirement.
- One (1) year experience working in a unionized environment.
- Five (5) years of experience conducting EEO and/or other HR investigations.
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