Plan, direct, and oversee phlebotomy services and other pre-analytical tasks. Give technical guidance and instruction in the designated areas of responsibility, and aid in the management of the Laboratory's overall activities.

Significant Duties:

For areas of responsibility, plan, administer, organize, and offer direct oversight. Organize departmental workflow. Compliance with policies and procedures is monitored and maintained. Engage in activities sponsored by the Labor Management Partnership. Pre-analytical procedures should be carried out as necessary to guarantee prompt and suitable patient treatment. As required, offer guidance and support to other Laboratory sections to uphold the standard of care and services. operate as a point of contact between the laboratory and the inpatient and/or outpatient clinical departments, serving as a resource to share knowledge, address customer service issues, and respond to queries or concerns from patients, clinicians, and employees. Keep the lines of communication open between the laboratory's management and other workers, including the pre-analytical team. Promote and uphold knowledge of organizational business strategies, and take part in completing tasks and objectives.

Maintain compliance with all Laboratory licensing and regulatory requirements pertaining to assigned areas of responsibility (e.g. CAP, CLIA, and JCAHO). Maintain current procedure manuals. Review and update policy and procedure manuals on a regular basis and as changes occur. In-service employees on all new procedures and policies.
Monitor workload and adjust staffing and workflow patterns to effectively meet service needs for areas of responsibility. Assure equipment is maintained and serviced appropriately and that back-up systems are in place.
Participate in development and administration of department budget. Monitor financial reports and act to correct or justify variances. Oversee ordering of materials and supplies to assure adequate inventory of supplies necessary for uninterrupted service for areas of responsibility. Performs other duties as requested.

• Minimum two (2) years of phlebotomy or LTA experience in a multi-patient setting.
• Minimum two (2) years in supervisory or leadership role in laboratory or other applicable healthcare setting OR four (4) years direct management or supervisory role in a non-health care setting.

• High School Diploma or General Education Development (GED) required.

• Drivers License (in location where applicable)

 

• Working knowledge of phlebotomy principles/practice lab specimen collection, processing and handling requirements.
• Basic knowledge of computer operation.
• Demonstrated customer service skills.
• Verbal and written command of the English language.
• Proven skills in multi-techniques in phlebotomy.
• Demonstrated effective interpersonal skills.
• Demonstrated ability to organize, prioritize, and to work independently.