Clerk

CLERK

Clerk

Clerk

Primary Location Manhattan Beach, California

Job Number 1134691

Date posted 01/28/2023

Description:

Provides clerical support to the department under supervision. This includes typing a variety of correspondence and papers, ordering supplies, taking departmental phone calls, maintaining files, and serving as reception for specific sections.

 

Essential Purposes

– Upholds all applicable local, state, and federal laws as well as Kaiser Permanente's policies and procedures.

– Handles a range of clerical tasks, such as staffing, scheduling, MD payroll, recording timesheets for employees, etc.

– Allows for phone reception.

– Receives and responds to messages.

– Aids subscribers in finding medical care.

– Forms that are finished and related to member services.

– Delivers instructions and information to members, families, and visitors as needed.

– Enters and retrieves member data using computers.

– Helps keep track of member appointments.
– Makes reservations.

– Participates as needed in Quality Improvement programs.

– Encourages quality of service by providing members and guests with resources.

– Places orders for and manages supplies and equipment.

– Supports the organization's ideology and adheres to its policies and procedures.

– Use proper medical terminology, formatting, and acronyms.

– Format research and academic articles for publication.

– Produce charts and graphs.

– Gather and assemble total statistics and data.

– Finish worksheets by adding up the activities.

– Create tables with statistical data.

– Set and keep track of work priorities.

– Conduct routine desk audits to spot backlog issues.

– Provide allocated staff with practical guidance.

– Examine the given work for accuracy and thoroughness.

– Suggest modifications to the process.

– Instruct and acclimate new and less experienced staff.

– Act as a resource for coworkers by addressing their procedural inquiries and offering assistance with problem-solving.

– Take part in unique projects.

– Develops and maintains cordial, helpful relationships with the general public, patients, and other staff.

– By exhibiting abilities that are compatible with the organization's goal of delivering exceptional customer relations and quality of service, promotes, assures, and enhances customer service to internal/external customers.

– Performs other related duties as required.

 

Read also employees expected conduct for this job

 

 Basic Qualifications:

• Generic: One (1) year of general clerical experience within office/medical center.
• High school diploma or GED.
• Typing 35 wpm.
• Demonstrated verbal and written skills, including good organizational skills.
• Materials Management: One (1) year experience with CRT, perpetual inventory, contact experience with vendors, purchasing and accounts payable.
• High school diploma or GED.
• Typing 50 wpm.
• Demonstrated ability to order hospital supplies.
• Demonstrated ability to maintain filing systems and records.
• Demonstrated ability to perform mathematical /arithmetic operations, basic accounting procedures and read for comprehension.
• Demonstrated ability to read and interpret computer-generated reports.
Note:
  • Must be available 40hrs wk during orientation/training period.
  • Will work at both MB and SH locations.
  • This is an on call position, days and hours may vary.
Primary Location: California,Manhattan Beach,Manhattan Beach Medical Offices
Scheduled Weekly Hours: 1
Shift: Day
Workdays: Mon, Tue, Wed, Thu, Fri
Working Hours Start: 07:00 AM
Working Hours End: 03:30 PM
Job Schedule: Call-in/On-Call
Job Type: Standard
Employee Status: Regular
Employee Group/Union Affiliation: B01|SEIU|Local 399
Job Level: Entry Level
Department: Manhattan Bch Medical Offices – Family Medicine-Regular Clinic – 0806
Travel: Yes, 50 % of the Time

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